Refund Policy

At Rustic Voltage Co., we stand behind the quality of our products. Each item is made with care, and your satisfaction matters to us. Please review our refund policy below:

Returns & Exchanges

Because many of our products are made-to-order or customized, all sales are final. We do not accept returns or exchanges unless the item is:

• Damaged during shipping
• Incorrect (wrong size, design, or product)

If this happens, please contact us within 7 days of delivery.

Damaged or Wrong Item?

If your item arrived damaged or incorrect, please email us at therusticvoltageco@gmail.com with:

• Your order number
• A clear photo of the item and packaging
• A brief description of the issue

We’ll review your claim and send a replacement at no additional cost if approved.

 

Non-Refundable Items

• Custom or personalized items
• Digital downloads (if applicable)
• Sale or clearance items

 

Need Help?

 

Your satisfaction matters to us. If you have questions or concerns about your order, please reach out at therusticvoltageco@gmail.com  
Call or Text : 541-671-5097

we’re here to help!

Thank you for supporting our small business — and as always STAY SAFE.